VIRTUAL PRODUCTS.

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Refunds

We offer a full money-back guarantee for all purchases made on our website.

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you are not satisfied with the Virtual product that you have purchased from us, you can get your money back no questions asked.
  • You are eligible for a full reimbursement within 14 calendar days of your purchase.
  • For those of our products that are online subscriptions with a login and password, you must provide documentation of uninstalling or deleting our product on your computer.


We do not issue the refund if:

  • After the 14-day period you will no longer be eligible and won’t be able to receive a refund.
  • We encourage our customers to try the product (or service) in the first two weeks after their purchase to ensure it fits your needs.

Consumer rights

We comply with other relevant legal requirements (warranty, return, etc.) that may be applicable depending on your location as the buyer. For instance, in most EU countries you will generally have a 2-year legal conformity warranty and a 14-day right to return. Please note that in case of a return, you must as the buyer bear the cost of returning the products, according to circumstances of your location, which will be told in our email communications.
Consumer Rights For EU Consumers